Forum Discussion
Course performance issue on review link after attempting pre-assessment – slides loading very slow
Hello
Did you mange to find a solution ? We have the same issue here.
Thanks
- EricSantos1 month agoStaff
Hello suhasmore and olivierchemin-2,
Thanks for raising this. What you’re both describing is something we do see with larger, assessment-heavy courses.
When a lot of questions are completed in one go, especially during a review session, the course has more information to keep track of as you continue. In Review 360, that can sometimes slow things down later in the course, making slides take longer to load or navigation feel sluggish.
A few things that often help during review:
- Break large assessments into smaller chunks rather than reviewing all questions at once.
- For early reviews, consider making some questions unscored to keep things lighter.
- If possible, test the course outside Review 360 as well, since performance there can be different from what you’ll see in a real delivery environment.
If things still feel slow after trying this, opening a support case and sharing the file would let the team take a closer look.
- suhasmore1 month agoCommunity Member
EricSantos Thanks for the response, first two points unfortunately can't be considered as this structure is requirement. I have tested this course on LMS as well, and there also we have faced same loading issue. Is there any other solution we can try?
- EricSantos1 month agoStaff
Hi suhasmore,
Thanks for confirming that you’re seeing the same slowdown in the LMS as well. That’s an important detail.
Since the issue occurs outside Review 360 and the assessment structure can’t change, this likely relates to how the course is managing assessment data, variables, or slide state in a large project over a long session. In cases like this, performance can degrade as more data is retained and later slides are loaded.
At this point, the best next step would be to open a support case and share the Storyline file, if possible. That will allow the team to review the setup directly and see whether there’s a specific bottleneck or optimization opportunity in this course.
- suhasmore1 month agoCommunity Member
Not yet, we have tested this course on LMS and same issue occurs on LMS too
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