Forum Discussion
RenGomez
4 years agoStaff
Hi Debbie,
Thanks for sharing the details of your courses and how they're recording in your LMS. For those courses marking as complete as soon as you open the file, I recommend testing those in a different environment, such as SCORM Cloud, to see if you get similar results.
You may also consider closely reviewing the LMS Course Information between each course, as you'd want different identifiers for each one.
Our support team can also help narrow down the issue, so feel free to start a case using the link below, and they can lend a hand!
SUBMIT A CASE.
- DebbieAtkins-ff4 years agoCommunity Member
Thanks for this info. Things seem to work ok in the SCORM Cloud. I'm going to work with my client's LMS people to see what the problem is.