Decrease score on individual question

Question

Hello! I support training for a call center. We have created "mock calls" - simulations with audio that give the learner a simulated call experience. I'm using the hotspot freeform question for the simulation slides. These are being published to xAPI.&nbsp;
We also use a different product for simulations and are trying to create a similar scoring structure with the mock call sims. The scoring works like this:

If they click correctly, they get 3 points.&nbsp;
If they click incorrectly, then click correctly, they get 2 points.&nbsp;
If they click incorrectly twice, then click correctly, they get 1 point.&nbsp;
If they click incorrectly three times, they get zero points and the action (mouse showing them where to click) is shown.&nbsp;

How can I get Storyline 360 to do the same thing? I know how to adjust the score for a correct answer but can't seem to find how to decrease the score with each attempt. Is there a variable where the question score is kept? I was only able to find the question.correct variable, but that's true/false. Any suggestions would be greatly appreciated.&nbsp;

judynollet · Answer

Storyline doesn't have built-in functionality for decreasing the score based on attempts. You would have to program that yourself. For example, use variables and conditional triggers to&nbsp; track the attempts. Do all that on a "disguised" multiple-choice question that has different point values assigned to the "wrong" answers.
To give you a (hopefully) better idea of what I'm taking about, see the demo in this post: https://community.articulate.com/discussions/articulate-storyline/tip-give-partial-credit-on-multiple-response-questions

The demo uses a disguised multiple-choice question to give partial credit on a multiple-response question. So it's not exactly what you're looking for. But it should provide some guidance.

It’s worth the effort to learn about variables and trigger conditions, because they provide the real power in Storyline. Here’s more info:

https://community.articulate.com/discussions/articulate-storyline/the-value-of-variables
https://community.articulate.com/series/articulate-storyline-360/articles/articulate-storyline-360-user-guide-how-to-work-with-triggers#conditions

marygutwein · Answer

Judy - thank you for your response! I'll see what I can do with using triggers and variables. I've done that before, and it kinda worked. Once again, thanks!

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Decrease score on individual question

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