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AnnMintova's avatar
AnnMintova
Community Member
3 years ago

Error after latest update

Hi, it is a first time I have such a huge problem, straight after the update ~ I cannot preview nor publish any of my recent files! I need to publish them on Monday so iam panicked ;(

I tried deleting some screens, I tried to re~instal Storyline, I tried to publish on another laptop, nothing worked ~what should I do? :( 

storyline 360
  • KellyAuner's avatar
    KellyAuner
    Staff
    3 years ago

    Hi Anna,

    I'm sorry to hear that you are experiencing this issue when trying to preview or publish your content. In addition to what Wendy shared, you can also reach out to our support engineers if you need further assistance with this! We'll be happy to take a look.

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