Forum Discussion
Font Issue in LMS
Hey folks, I've created my course in Rise with the 'Open Sans' font. I've published to SCORM 1.2 and when uploaded into our LMS (Litmos), the font is more like times new roman. This isn't happening...
Thanks for your thoughts, they are useful. I'll have to look into getting a SCORM cloud account - that would be so helpful to know if it's an Articulate issue, or LMS issue. There are no special characters in any of the lessons, or the course title either - though good to know it may cause an issue.
I've made sure that my colleagues who are affected by this issue have done the usual housekeeping. We're all using the same browser version, with a cleared cache and all windows updates installed. There are no GIF's or tables in the content, so no need to rule these out either.
I do usually go through those troubleshooting steps but they're still experiencing issues - which is very frustrating. I'm going to contact the dev team to see if there is any other known issue going on.
Thank you for your help.
Hello Blue_Kearsley,
Great call opening a support case. I see that you're working with my colleague Lejan. You're in excellent hands!
We'll continue the conversation over in your case.
Have a great afternoon!
