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NishaMakan's avatar
NishaMakan
Community Member
7 years ago

Freeform drag and drop not working Surface Pro

Hi. I have a freeform drag and drop built in Storyline 360. It is working fine on a computer and iPad, however when I test it on a Microsoft Surface Pro in IE or Edge using the touchscreen it doesn't work at all. You can only move the drag item about half a cm and then it gets stuck and the whole screen starts to move when you put your finger on the screen. The drag and drop did work using the touchscreen in Chrome.

The drag and drop does work in the browsers when using a mouse but we would like it to work through the touchscreen as well. Is there a fix for this?

  • Hi everyone,

    I have some great news to share! We just released another update for Storyline 360. In Update 77, we've included important fixes and new features.

    One of the bugs we've fixed is: 

    • Sliders and dials didn't work on touchscreen devices.

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you need additional help!