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MauraSullivan-9's avatar
MauraSullivan-9
Community Member
3 years ago

HELP! Project Won't Preview Scenes or Publish to Review360 or the LMS!

Build 3.57.26476.0, running Windows.

Please put me in touch with support so they can look at this project and help me fix it. I'm on a tight deadline to get it to upper management.

THANKS!

  • Thanks! I just sent it in. I did send the error reports and details of what I was doing for every time the software got stuck this afternoon--previewing, and publishing to Review360 or the LMS.

  • Hi Maura,

    I've opened a case on your behalf to connect you with a support engineer. Please know you're always welcome to reach out using the link Veronica shared above or at articulatecase.com!

    You should receive an email soon with a link to upload your .story file for our team to take a look at. They'll dig in and get back to you as soon as possible!