Forum Discussion
Will_Findlay
5 years agoCommunity Member
How often does Rise ping the LMS?
I am considering creating a very video heavy Rise course. However, I am worried about my LMS timing out. Does Rise contact the LMS after each move to a new page?
JustinCollinge
4 years agoCommunity Member
Hi there
Thanks to the contributors to this thread – it’s been helpful to understand the issue one of my clients is having.
As well as increasing the timeout time of the LMS we’ve added the ‘exit course’ button* in Rise & encouraged people to ‘save their progress’ by using this button. This has meant more people are regularly saving where they've got to on the LMS with fewer people leaving their courses idle while going to meetings or having lunch etc.
HTH
Justin
* You add this button, which stays at the top right of the screen in Rise, by selecting the option when exporting as a SCORM file.