Forum Discussion
Image in Rise360 are not displayed in preview mode
Dear all,
I do have the problem that some images (not all) importet into a Rise360 course (file name e.g. Bild6.png) is shown in the edition mode but not in the preview mode, as well as not after...
Ditto - having the same issue. This occurs at the bottom of a lesson. My blocks are:
- text - "You have learned..."
- image - grey background with arrow centred, pointing towards next lesson button at bottom
- continue - default continue with text changed
I have taken a new snapshot of the image I want to insert. Note that this image works in other lessons. But no matter what I do, all I see is a grey background for the image block with no arrow.
I finally figured out how to fix it. If you remove any of the padding from the top or bottom of the continue button, then the image above will not display. How bizarre is that?
Hi Pamela,
I've seen cases like the one that has been reported in this thread. It has to do with the image dimensions and if it is placed at the end of the lesson. We have since resolved this issue with a patch to Rise 360.
It's odd, though, how the Continue block's padding is coming into play in your case. I was unable to replicate your scenario based on your steps. Although I have a feeling it may have something to do with the image properties.
Are you able to consistently replicate the issue with any of your images? If you can replicate it consistently, can you open a support ticket with us so that we can investigate this issue on our end further?
