Forum Discussion
Invalid or corrupt project - HELP!
HELP! I've been working on a project on and off for weeks. It was fine yesterday, but this morning when I tried to open it, I got a message window saying "This project is invalid or corrupt and cannot be opened. It may have been created in an earlier version of Storyline.' The latter is certainly not true since this is the only version of Storyline I have.
Is there any possibility of recovering this file?
And no, I don't have a backup, sigh.
Karen Kasper
Are you using Windows 7? If so, try right clicking the folder, select properties, click the previous versions tab, and select a folder from before the corruption. See if that works.
Thank you, thank you, thank you! You are a gem. Instead of losing 3 weeks worth of work, thanks to your fix, I only loss one day's work. I'll take it! Thank you again!
Good Morning, Karen.
Ugh--not a good way to start your Tuesday!
I would recommend submitting a Support Case and including a copy of your .story file. Thanks!
Does a Windows system restore rollback files as well?
Matthew, Windows Restore is not supposed to do roll back files, only operating system stuff.
Nope. Using Windows XP, it's our corporate standard.
Is there any way you can ask your IT dept to implement a backup tool for future use? If not, can you install something yourself, e.g. EaseUS Todo Backup Free. It may be free but it handles both incremental and sequential files perfectly well - and does a lot more too. E.g. I've had a couple of files get accidentally deleted or go missing (sadly it happens with Win 7) but using Todo I can go extract any given file on any given backup date - then pick up as I left off. V handy.
I work remotely.
And I just heard from Storyline support that once the file is invalid, it's not recoverable. We're still in evaluation mode on Storyline, and this doesn't impress me. The only suggestion I got was to work locally instead of on a network. But I WAS working locally.
Grrr.
So....... we are all beta testers!!!
I haven't heard this being a widespread issue, and I certainly haven't experienced it myself. The unfortunate thing about corrupt files is that there are almost an innumerable amount of reasons it can happen, at least half of which have nothing to do with the program. This makes it difficult to figure out what caused it. I think Simon is right in that the best thing you can do is backup or use a recovery tool.
I'm sorry that this happened to you! I've certainly been there.
