Forum Discussion
Invalid or corrupt project - HELP!
HELP! I've been working on a project on and off for weeks. It was fine yesterday, but this morning when I tried to open it, I got a message window saying "This project is invalid or corrupt and can...
Thanks for the suggestion, Karen M. Unfortunately, it didn't work - when I tried to use the Import feature, I got a "Could not open Project" message.
Jeff C., I don't have access to another computer with Storyline.
Here's the message I got from the Support Team. Not too helpful since I was already working locally.
Hi Karen,
Thanks for contacting Articulate Support!
Really sorry to hear about your Storyline file. Unfortunately, once a .STORY file becomes unusable, it's no longer recoverable.
When creating, editing, or publishing a Storyline project, we recommend working from your local hard drive (typically your C: drive). Working from a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes you've made to your project, and loss of resources. Here's a helpful article for you:
http://articulate.com/support/kb_article.php?product=st1&id=cw6rhkr2xpxr
Just reply to this email if you need more help.
Regards,
Miker Ang
Customer Support Engineer
Articulate Support - http://www.articulate.com/support/
