Forum Discussion
Karen-Kasper
13 years agoCommunity Member
Invalid or corrupt project - HELP!
HELP! I've been working on a project on and off for weeks. It was fine yesterday, but this morning when I tried to open it, I got a message window saying "This project is invalid or corrupt and can...
AdrianDean
13 years agoFormer Staff
Hi Karen,
I am sorry to hear about your file. Matthew Graham has made some good suggestions on why you can get a corrupt file. Unfortunately, sometimes corrupt files are never recoverable whether they are Storyline or Microsoft Word. That's where having a backup and versioning system comes in handy.
Sometimes you can import the file into a new project and will be able to recover a portion of the file as Karen Mixon mentioned.
Karen, when working remotely, are you connected to your company's network? I know you said you were working on the file locally, but the best we can do is diagnose what may have caused the file to become corrupt and help keep you from having the issue again down the road.
Always Happy to Help,
Adrian