Forum Discussion

MaryEscudero-61's avatar
MaryEscudero-61
Community Member
4 years ago

Is Rise 360 offline?

When trying to work in Rise this morning, I keep getting a message saying that my computer is offline and it's not. Others in my company are also receiving the same message. 

Anyone else experiencing the same thing? Any suggestions for how to fix?

  • KarlMuller's avatar
    KarlMuller
    Community Member

    We are having the same issues.

    We are getting "something went wrong", "your computer is offline".as well as "Your session has timed out"

  • Hi there. I am sorry you folks are having problems accessing Rise 360. We don't have any reported outages. Are you still unable to access Rise 360?

  • May I know if everyone in this thread is still unable to access Rise 360?

    • KarlMuller's avatar
      KarlMuller
      Community Member

      Rise was working fine, but in the last 15 minutes or so, we are again getting "your computer is offline".as well as "Your session has timed out"

      Problem is being experienced by team members working in different locations.