Keep sync timeline and video in player

Hello Michael, 

Thanks for reaching out! 

One way to use the Player's seekbar to control a video is to make sure that the duration of the video is as long as the length of the timeline, and then enable the seekbar option below:

I've included a sample project file so you can see this behavior in action. If you're experiencing a different behavior from the one I just described, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!

Thanks Joe, 

sorry for my late feedback, I didn't receive any notification :-).

I have tested and it works, well noted that timeline = video duration...

Thx

Hi, Michael!

I'm glad to hear that Joe was able to help you out. If you run into any trouble moving forward, please let us know!

Thx Kelly.

I am going to open a support case... I still don't understand why the video and timeline are synched as far as the learner doesn't play/move the player's seekbar. For example if he/she wants to move backward or forward in the video, the video still goes on to play.

- player : user is allowed to drag seekbar

- video : start when triggered (I have added a play button to start, timeline is stopped until a clic on this button).

Hi Michael,

The sync issue you are experiencing is a bug in the software that has already been reported. I'm going to add your voice to the report. If there's any news regarding this bug, this conversation will be updated.

Thanks for letting us know about this!

Hi! I'm experiencing a related problem. Video timeline and slide timeline are not synced. Timeline is set to the lenght of the video.

It's an interactive video (with questions on layers), and I activated the video players so users can control the speed of the video themselves. The problem is that if I change the speed of the video, the questions are not appearing at the right time , since they're set to the cue points on the slide timeline, which has its own speed. 

Hi Teresa,

Welcome to the E-Learning Heroes community! ✨

I'm sorry to hear that you're experiencing this issue, but I'm happy to take a closer look at your file to help troubleshoot. You can upload it here or share it privately in a support case! We'll delete it from our systems once troubleshooting is complete.

Hello, I think I am running into this issue in a project. Here are relevant settings/setup:

• The video is set to be its full duration on the timeline
• controls for the video are show
• video does NOT play automatically.
• course is locked so learner has to wait until timeline finishes (because stakeholders require that video MUST be watched)

What happens is:

• If I select x2 Speed in the video controls, a learner must wait for basically double that time, because the timeline is still playing at x1/normal speed.
• If I select x2 on the timeline the video does also get set to x2 speed... so timing works out in this case.

Is this a known issue, or is there a setting that is somehow not set that would cause syncing in both directions?