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IanMonk's avatar
IanMonk
Community Member
6 years ago

Lightbox flickers when opened

I'm having an issue where lightbox slides flicker/flash white when they are opened. Has anyone experienced this before? 

I'm running the latest version of Storyline 360. Published to HTML5 and viewing in Chrome. 

  • Hello Everyone!

    I wanted to share some great news! We are no longer seeing the bug that caused the Lightbox slides to show a white space and flicker when loading.

    Please make sure that you are using the current version of Storyline 360 (Build 3.77.30568.0). This guide walks you through installing, updating, and opening Articulate 360 apps.

    Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.

  • My colleague has submitted a new ticket on this and has submitted the file to look at.

  • Hello Everyone!

    I wanted to share some great news! We are no longer seeing the bug that caused the Lightbox slides to show a white space and flicker when loading.

    Please make sure that you are using the current version of Storyline 360 (Build 3.77.30568.0). This guide walks you through installing, updating, and opening Articulate 360 apps.

    Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.