Forum Discussion
Missing photos when uploading to Review360 or as a SCORM
I am currently having an issue that Storyline is not letting me send my photos up to Review360 or as a SCORM. These photos (All PNG's) are inserted into a slide using the image placeholder tool, and are visible when previewing, but when uploading or publishing are no longer there. When you look within the SCORM files, the photos are present, but when viewed (Either after publishing or through the HTML file within the SCORM folder), they are not visible. On the first image, it is sometimes visible, but any images past that they are not shown.
Has anyone had this issue?
Hi, Daniel!
Thanks for reaching out and detailing what you're experiencing!
I'm happy to help dig deeper into what's going on and have a few clarifying questions to help me better understand the issue.
- Are you publishing your Storyline 360 course locally for manual upload to Review 360, as detailed here? If not, what steps are you taking to publish your Storyline 360 course?
- I understand the images are visible while previewing the course, but not in the published output. You mentioned the first image is sometimes visible; have you tried viewing the course in a different browser?
If you're comfortable sharing your file with our team, I'd be happy to test it on my end. You can upload it here in the community or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete!
