Forum Discussion
Mot opening deaktop app
Hello. I'm running parallel windows with my Mac. Storyline will not open the desktop app only the dashboard. It keeps telling me to 'Start Over' - You're being redirected to your web browser to sign in.
Hi Kathryn,
I'm sorry to hear that you're experiencing this issue. This shouldn't be happening, so I'm happy to help troubleshoot!
- Please ask your network admin to open port 443 and whitelist the domains in this article for your Articulate 360 apps to work properly.
- If the issue persists, please review the troubleshooting steps listed here.
If you need further assistance, we'll be happy to investigate further in a support case. I hope this helps!
