Forum Discussion
MarciaBalk
2 years agoCommunity Member
Need help! Creating/modifying triggers throws an error report message
Looking for insight as to why Storyline 360 keeps sending me an error report when I try to remove a condition from a trigger on an existing course? It happens every single time and sometimes closes ...
KellyAuner
2 years agoStaff
Hi, Marcia!
I understand how frustrating this can be and it seems like you've done a great amount of troubleshooting on your own. I'd like to connect you with one of our Support Engineers, but first, can you please confirm that you're using the most up-to-date version of Storyline? We're currently on build 3.75.30269.0.
To update, launch the Articulate 360 desktop app on your computer and click the Update button next to Storyline 360. You'll find our step-by-step instructions here! If the issue persists, please let me know or open a support case so we can investigate further.
Also, just a quick note that replying via email includes your signature here so you are welcome to edit the post and remove that information if you wish!