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kathykikkert's avatar
kathykikkert
Community Member
24 hours ago

Not connecting to storyline

I'm signed into the dashboard, but the desktop app won't connect. So I can't open Sto

ryline.  See screenshot.  When I go to Diagnostics, it says it can't connect to API.

 

  • Hi Kathy! I experienced the same thing yesterday. I was able to fix it by signing out and signing back in using the dropdown next to my initials. Hopefully that works!

  • Hi Kathy! I experienced the same thing yesterday. I was able to fix it by signing out and signing back in using the dropdown next to my initials. Hopefully that works!