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CaymanPersichin's avatar
CaymanPersichin
Community Member
7 years ago

Preview Crashing

I'm new to Storyline, but have now installed and reinstalled 3 times and I cannot preview without the program crashing (see screenshot).

I'm running on a Surface Pro 4....any suggestions?

 

 

  • This is happening to me too, and the repair does NOT work at all. I am using my local drive on a window computer, and whenever I try to preview entire project or publish it, it will crash. And this started about a week ago as I am developing my course. This is super frustrating.

  • Hi Hoa,

    I'm sorry to hear you are experiencing this issue! I see that you’ve reached out to our Support Engineers. You’re in great hands! We’ll continue the conversation in your support case.