Forum Discussion
Publish to Video is Slow
- 12 months ago
Hi Everyone!
Great news! I'm happy to share that we just released Storyline 360 (version 3.82.31354.0), which includes a new 64-bit version of Storyline 360! Harness the processing power in modern computers with 64-bit Storyline 360. Large, media-rich courses benefit from increased stability and faster performance!
To use 64-bit Storyline 360, please update your Articulate 360 desktop app, then click the Install button next to the Storyline 360 app with the 64-bit and beta labels. The Install button will change to an Open button when the installation is complete.
This was highly requested, so we hope it serves you in your course creation! If you run into any snags, don't hesitate to contact our team in a support case.
Further to my earlier comment I have tried replacing the v3.47.23871 Articulate.PublishToMp4.exe with the v3.36.21289 version. A sample MP4 publish took a few seconds with the older file and several minutes with the new version. Replacing encoder.exe made no discernible difference. So it would seem that the problem lies with the new version of Articulate.PublishToMp4.exe.
- KatieRiggio4 years agoStaff
Hi, Jeremy!
I appreciate you sharing your findings with us! I'll surface that to my team, and we'll notify you as soon as we have any more details to share.
As always, we're happy to connect with you directly and troubleshoot further. Simply use this link to open a case, where our Engineers will share the next step.