Quotation Marks in Rise 360

Quote Carousel feature - I can resize the font, make it bold, italics etc.  However the quotation marks are permanently set and unadjustable.  Surely the developers never intended this?  Please can any formatting changes in the quote carousel immediately be reflected in the quotation marks.  Many learners are visually impaired which renders the quotation marks not FFP for larger font.  It seems the most minor of requests always get a polite "thanks for you feedback!" followed by "if we can...".   Then nothing is done about it...ever.  Seriously Articulate?  You charge a lot for this and I'm sure we all champion your brand.  At least justify our faith in you and get the basics right.