Forum Discussion
Company experiencing routine issues connecting to Review 360
Hello! My company shares an Articulate subscription. We are regularly experiencing issues connecting to Review 360 for things like adding an SL block to a Rise course, or simply for publishing a Ris...
Having the same issue. In Rise and select Review > Publish New Version and then get the spinning wheel of death while waiting to connect to Review.
Hi MatthewMason-e2!
Sorry to hear you're having trouble publishing from Rise 360 to Review!
I'm not seeing any recent downtime reported for Review 360. Also, when testing on my end (in Google Chrome), I was able to publish a Rise course to Review without issues! To understand your situation a little better, it'd be helpful to know:
- Does the buffering only occur when publishing a new version of an existing Rise/Review item?
- If you've confirmed you are using a supported browser, does using an incognito window make any improvement?
- Are there any browser plug-ins/extensions installed that could be getting in the way?
If the problem persists, please connect with our team through a support case. They'd be happy to continue troubleshooting with you!
