Forum Discussion
Red cross and Storyline freezes when moving objects
Hi there
Is anyone else having a problem when moving call-outs around where Storyline freezes and large red cross fills the work area? (See attachment).
This is happening regularly and althoug...
Hi Jennifer!
So sorry you're running into this issue! The red X indicates that there is a corrupted element on that slide. Objects can become corrupted if you're saving the project and the objects in the projects outside of your local drive (typically your C: drive). Working on a network drive or an external USB drive can cause erratic behavior due to latency. For example, it could cause file corruption or prevent you from saving changes.
From here, can you try saving your project under a different file name and to your local drive? Then, import the project into another .story file.
Let me know if that does the trick! If not, can you share your .story file with us privately in a support case?
