Forum Discussion
Rise 360 Video Upload Processing Error
We have a deadline to launch a course today and when trying to upload a video to our course in Rise 360, we are receiving the 'Processing Failed. Please check the file and try again. message.' We have tried multiple videos and multiple different courses and get the same error. HELP!
Also encountering this problem. I've been trying to upload a medium quality 5 min video again and again. Tried suggestion of no spaces in file name and it did not work.
This issue should be resolved! Please let us know if you come across any issues with uploading videos to Rise 360.
