Forum Discussion
Rise "Something Went Wrong"
Help! I'm getting a "Something Went Wrong" error in Rise every few seconds. The error message is attached. I'm really unable to do anything.
Hello everyone,
I'm sorry to hear about your experience with Rise 360 today. I can confirm that our product team has applied a fix for this issue, and you should now be able to access Rise 360 normally.
Let me know if the issue recurs, and we'd be happy to investigate further!
Looks like it's working again
Great idea, thank you!
Nov 2024- I have submitted a case for the exact same issues. I would recommend also submitting a case/ticket so Articulate Support can start to see the trend of users having issues.
Ditto. Facing the same issue.
+1 also having the same issue as everyone has described here this morning
Two of us here same issue as well.
I'm also experiencing this issue. It's been working fine for me all day up until now.
We are also experiencing this issue this morning (two of us on independent systems). Rise must be down. :(
Getting the same message as well on Edge and Chrome. It's also acting very slow after logging in with credentials.
In NOV2024 I am getting this message. I am able to continue to work on my course but only for a few seconds before the error message pops up. Any ideas? My internet is great.
I am also experiencing this issue. Nothing showing yet on Articulate Status either.
No idea, having the same issue; load error or it loads then errors out right after clicking on a project to edit.
Hi, This is an ongoing issue this morning....the RISE build that I am working on is not saving the changes, and continuously drops, and displays the "Something went wrong" message
Hi Rekha! So sorry to hear that you are getting the error "Something went wrong" when you try to access Rise. I've opened case 03770151 for you, and one of our technical support engineers will reach out to you directly via email.
Please help! We have a course in final review that I can't publish to 360.
