Forum Discussion
Scroll Panel and Firefox
Hello everyone,
I'm using Storyline 3 and have large scroll panels throughout my eLOD. Everything is fine until I check things in Firefox. The scroll wheel from my mouse inches throughout it very...
Hi, everyone!
I have great news to share! We are no longer seeing this issue in our latest version of Storyline 360 (Build 3.73.29831.0), where scrolling is slow when the HTML5 content is viewed on Firefox.
To make sure your software is up-to-date, please launch the Articulate 360 desktop app on your computer and select the Update button next to Storyline 360. I've included our step-by-step instructions here!
Thanks, Christopher! That's helpful and I see a member of my team has also replicated it. We've shared this with our team as a possible bug, and luckily it seems limited to Firefox and the scrolling panels (no other scrolling areas).
Once a bug is reported, here's how we tackle it. I'll keep you posted here, but this does have a limited impact currently, so I can't say when I'll have an update.
Hi Ashley,
Is there any update on this?
I'm experiencing the same very limited scrolling capabilities in a scrolling panel within Firefox. Additionally, when using Chrome, the user needs to click (or scroll twice with the mouse wheel) within the scrolling panel before being able to scroll, which had not been the case until very recently. Using Edge showed no problems. I'm using the most recent updates in all browsers.
Any guidance is appreciated.
Thanks
Hi Michael!
I'm happy to return to this discussion with an update—we've fixed issue #2 Katie mentions where the:
- Mouse scroll does not work on the first attempt and does on the second try.
Be sure to install the latest Storyline 360 update (Build 3.50.24668.0) to take advantage of all the recent features and fixes.
If this happens again, please let us know! Or you can work directly with our support engineers here.
