Forum Discussion
RavakaRakoto
3 years agoCommunity Member
size limitation of uploaded videos
hello everyone,
Do you know if there is a limit on the total number of videos that can be uploaded in a course?
Indeed, after having uploaded 8 videos (about 20Mb each), I can't upload any more videos.
It's all the time in processing...
Thanks a lot
Hello Ravaka,
Thanks for reaching out!
I'm not aware of any limitations with the number of videos that can be uploaded to a Rise 360 course, but the maximum size of a video that can be added is 5GB.
I'd like to ask a few questions to help clarify your experience:
- Is this happening regardless of which video you add after uploading 8 videos?
- Have you tested the behavior on other browsers?
If all videos are affected, and the issue is happening regardless of which browser is used, open a case with our support team here so we can take a closer look at what's happening.