Forum Discussion
Storyline 360 on High Resolution Displays (including 4K)
Storyline 360 still appears NOT to support proper display scaling. It looks blurry on my new Surface Laptop (4:3) 2256 x 1504 when display scaling is on (either at 125 or 150%). However other apps (Microsoft PowerPoint etc.) are fine.
Switching to native resolution makes it all much sharper but the UI is too tiny for comfortable working.
I'm about to buy a 4K monitor and am concerned that Storyline will be unusable on it (i.e. blurry). Any guidance on where Articulate are at with display scaling and high resolution displays generally? We are seeing more and more of these displays.
People mentioning abandoning Articulate is what might finally get them to take this request seriously because you know they don't want to lose that money. I wonder how many potential customers they lost out on because they don't support 4k. How many serious photographers, graphic artists, and content creators don't have a 4k monitor these days? 4k is industry standard now, it's a basic feature. Think of Articulate as a car manufacturer who, in this day and age, still doesn't provide cruise control in their cars. Cheers to all.
Same. Such a bummer to buy a powerful machine with a 4k monitor, to design stunning courses on a scaled down display because of the authoring tool's limitations... I have a laptop with a 4k OLED screen that is geared down to 1920 because I use SL daily and can't work in the 4k view layout with the microscopic text.. Been asking for this in support tickets for years now......
Can we at least get a reason this is not on the roadmap? For software at this price point, for a discipline that is so heavily visual, the inability to develop for high pixel densities, or to display retina quality images in courses is baffling. Designing in Storyline (and Captivate for that matter) is extremely inefficient and frustrating. I can't get anything to look good on devices with modern, high pixel density screens. That's many of the smartphones out there today and more and more desktop monitors.
This issue was initially raised in the forums 6 years ago so please don't ask me to submit a 'feature request' ;-)
I agree that this is definitely something that should be addressed for all Articulate 360 desktop apps, as the app scaling issues are hard on the eyes. Please keep us updated, John!
Yes, please prioritize this, @articulate. We are not asking for something extraordinary like 8k display support. 4K is nearly standard on any decent computer now, and you guys are falling behind on this.
Add me to this list. I'm shocked that a (highly) paid app can get away with an error so basic for so long. It's even more disappointing that fixing the blurriness isn't even on the published roadmap.
It might be, it's just to blurry to read. :-P
Up-vote. Player properties also will not display on my Philips 4K monitor. I have to drag SL over to a 1920 monitor to see Player Properties.
Add me to the list of people who want this feature now. As folks have said, it is a table stakes feature for a software predicated on visual design. At least you have your priorities straight with the Feature Roadmap, with Paste Special and whatnot.
Articulate should really take this kind of questions and concerns of customers seriously. The moment Microsoft stops supporting 32-bit applications... ok, that might take some time...but that moment will come... who would have imagined they abonded IE a few years ago... Storyline and all other 32-bit applications will have serious problems.
In my opinion first priority for Articulate should be make Storyline 64 bit and compatible with the future..ideally a cloudbased tool in which multiple teammembers can cooperate.
https://eu.thespectrum.com/story/news/2020/05/25/pc-periodicals-end-near-32-bit-windows-10/5254933002/
In that article from 2020 already is noted the slow phase out of 32 bits windows. Articulate really needs to evolve.
