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MichaelWest's avatar
MichaelWest
Community Member
7 months ago

Storyline 360 Quiz Feedback: How to get rid of overlapping text button on slide layer

So I have a hotspot-based quiz comprising about 50 slides. The idea is that a user will advance to the next slide if they select the correct hotspot. They have 2 chances to get it right. After a 2nd failed attempt, they're instructed what they should have done, and are presented with a CONTINUE button to advance to the next screen.

I have the Feedback Master set up with a Try Again and an Incorrect layout, and I've applied these to all of my slides. The Try Again feedback works correctly. However, Storyline seems to be adding an additional CONTINUE button on the slide layer that appears on top of the Incorrect feedback layer.

This is what the Incorrect Feedback layer looks like in the Feedback Master...

 

But this is what it appears like on the Incorrect layer in the slide. Note the additional Continue button that's automatically added...

 

How do I make that extra "continue" button go away?

I realize that I could either (a) toggle its visibility to off, or (b) remove the "continue" button from my feedback master, and simply use the one created on my question slide layer, but I'd like to customize its look. Either option requires going from to slide to slide and either toggling the button off or copying and pasting a unique button on each incorrect layer. Is there an easier way to do this?

The Try Again feedback layer gives me the same problem.

storyline 360
  • JudyNollet's avatar
    JudyNollet
    Super Hero
    7 months ago

    It sounds like the program is adding the default "Continue" button even though you deleted it from the Feedback Master Layout. That may be a bug (or a "feature" for those who delete it from the master but still need it on the feedback layers). 

    It's best to use the default "Button" on the Feedback Master Layouts. When the layout is used, the program automatically updates "Button" to "Continue" (or to whatever text is in the Player's Text Labels). 

    You can redesign that default button on the Feedback Master Layout: 

    It will appear with the new formatting, as well as with the appropriate label, when a slide uses that layout.

  • MichaelWest's avatar
    MichaelWest
    Community Member
    7 months ago

    Thanks, Judy.

    That's what I've been doing - formatting the button on the feedback master. But the slide layers are showing their own pesky buttons.

    • JudyNollet's avatar
      JudyNollet
      Super Hero
      7 months ago

      Did you rename the button on the Master and/or change its text? That might have caused the problem (though that's just a guess on my part). 

      Having an extra button just show up is definitely "unexpected behavior." You can submit a case directly to the Articulate staff here: https://access.articulate.com/support/contact

  • MichaelWest's avatar
    MichaelWest
    Community Member
    7 months ago

    When you say "rename" it do you mean change the label on the button or rename it in the timeline?

    • JudyNollet's avatar
      JudyNollet
      Super Hero
      7 months ago

      Either one.  I can imagine that the program is looking for the default name on the timeline. And typing directly into the placeholder might also confuse it.

      But, as I also said, I really don't know. 🤷‍♀️

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