Forum Discussion
Storyline File Disappeared
I have been working on a Storyline file for the last week or so. It was saved on my desktop. When I tried to open it this morning, it seems to have disappeared from my computer. I've searched everywhere on my desktop and it's not there. I downloaded the previous three versions of Storyline, and I cannot locate it in any of those versions, either. I also can't locate it anywhere in my company's shared drive. Is there any way to get this file back? I've already put so much time and work into it.
3 Replies
Hi Kathleen
try this:
- Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
- Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
- Change the file extension of the copy on your desktop from *.tmp to *.story.
- Double-click the file to open it in Storyline.
I'm having the same problem, and this guidance did not work. The file I was working on yesterday has completely disappeared. I searched in the %appdata%\Articulate\Storyline folder and there are no storyline files in this folder (see attached screenshot). There's nothing in Windows 11 version history either. It's just completely vanished, and I know I saved it yesterday (autosave was also enabled). Did the folder location for temp Storyline files change? Storyline really needs native versioning.
Hi RichardTomchuk-,
So sorry to hear you're having trouble locating your Storyline content.
Smart move opening a support case! I see that you've been working with my colleague, Enelluar. It looks like he just replied to your e-mail, sharing additional insight on this issue.
We can continue the conversation there!
