Forum Discussion

KatiaLotte's avatar
KatiaLotte
Community Member
4 years ago

Storyline quiz bug

I'm coming across a strange bug & can't find the solution. I have a storyline module which ends with a quiz. Users are supposed to do the chapters before the quiz. In my tests, if I go straight to the quiz (via the menu), my 2 question slides work correctly. But if I do the chapters as required, when I get to the 1st question slide, I select my answers, then click on SUBMIT button which appears, I then get an error message in the Inspection console. (Tests were done on articulate review platform & on our LMS.)

storyline 360
  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    4 years ago

    Hello Katia,

    Thank you for reaching out and sharing what you are experiencing with your published project.

    I'd like you to share your project file with our support engineers to investigate what's happening with your permission. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.

    • KatiaLotte's avatar
      KatiaLotte
      Community Member
      4 years ago

      Thanks for your reply. I have uploaded the story file in question.
      We have tried everything but just can't understand the cause of the bug and how to solve it.

      Regards,

      Katia

  • MCostaStienstra's avatar
    MCostaStienstra
    Staff
    4 years ago

    Hi, Katia.

    Thank you for opening a support case and uploading the file! You will receive an e-mail from our team soon.

    I just wanted to add a quick note: it looks like your email signature came through when you replied via email. You can remove it by clicking ‘Edit’ below your response. Here’s a quick Peek video if you need help.