Forum Discussion

CrystalWoods-a1's avatar
CrystalWoods-a1
Community Member
2 months ago

Tables crashing files since latest update (installed today)

The tables in our storyline360 file have suddenly stopped working. The table is there, but none of the text appears within the table, and the presentation crashes at that spot and no longer moves fo...
storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    28 days ago

    Hi Everyone!

    Sorry to hear you've been affected by this issue!

    I can confirm we have this behavior logged as a bug in Storyline 360 version 3.90.32893.0. This bug causes text in a table to not be displayed properly during preview and after publishing. I've linked this discussion to the bug report and will update you as soon as a fix is in place. In the meantime, as a workaround, we suggest:

    • Downgrading to Storyline 360 version 3.89.32618.0 where this bug cannot be observed.
    • Upgrade to Modern Text (Design > Fonts > Upgrade Project Text...)

    Thank you for your patience! Sorry if this has been slowing you down!

RutherfordRanki's avatar
RutherfordRanki
Community Member

While this update did correct the issue for horizontal table text, vertical table text is still missing for me.

KellyAuner's avatar
KellyAuner
Staff
15 days ago

Hi RutherfordRanki,

 

Thanks for letting us know that the vertical text is still missing from your table. Are you willing to share your file with our team? You can upload it here or privately in a support case so we can take a closer look at what's going on. We'll delete it from our systems once troubleshooting is complete.

Related Content