Forum Discussion
Team capabilities in Articulate Review?
Hi all
Just wondering if this is in the works, and will be possible anytime soon...and if anyone else out there shares the same desire to see these features?
The Articulate 360 Teams concept makes lots of sense, and Articulate Review is a terrific step forward in simplifying the project development process...now it would be great if you could marry the two together, and extend the team account concept/capability to Articulate Review.
The Teams idea is predicated on the idea that multiple folks may be involved on particular projects, and as such, quick & convenient access to all review comments by relevant team members is major convenience . With this in mind, I love to see the following:
- As part of the process of posting a project for review, we should be able to select other team members who will then have immediate access (instead of having to email a link to each person, in addition to the client).
- Any team member associated with the project should receive the emails indicating new comments posted to Review for that project. This prevents the current potential for bottlenecks on a project, whereby the account owner is the only one to receive these update emails. If they are away (or miss the email)progress can easily come to a halt, as other team members are unaware that new comments are posted, unless they are continuously checking.
- Also, as I've seen posted here previously, the ability to organize projects in Review into folders would be a Godsend. With numerous projects, each involving potentially dozens of modules, the site gets enormously cluttered. Scrolling thru all of the projects can be brutal, as there is currently no means to sort these projects (which would also be a nice feature...sort by date, alphabetically, etc.)
- Lastly, as I mentioned this in a previous post, the ability to archive projects would also greatly improve the organizational aspect of the site, enabling us to keep the site cleaned up, without have to completely delete projects that we may need to refer to later.
Thanks for a great product, and continuously looking to improve...hopefully these suggestions are helpful.
Cheers, Dave
Hi, everyone!
I have some great news to share!
We’ve just released an update for Review 360 which includes cool new features:
New: Create shared team folders in Review 360 to organize your content, assign permissions, and invite collaborators. You can even allow multiple authors to publish new versions of a course to the same Review 360 project.
And because Review 360 is a web app, there's nothing to install! New features and fixes are available immediately.
Please let us know if you have any questions by reaching out to our Support Engineers directly.
Have a great day!
Hi!
Not sure if this was mentioned, but if a person is reviewing numerous Storyline links, it would be great for all those links to live in one place for them! I have to either email all the links or create a spreadsheet. Once a reviewer logs into their account, they should see all the links they need to review, not have to go back to numerous emails.
Thanks, Nicole
There is zero benefit of having a team license. And Articulate Review is ripe for a competitor to offer a better solution - a competitor that will actually listen to their users.
Bret - I appreciate your comments, but obviously you'll understand a bit of pessimism from our end, having heard numerous times that someone from Articulate will "look into it".
For specific examples, I've spoken face-to-face with your VP at DevLearn about these issues, and he told me it was "unacceptable" and would dive into it. Despite repeated follow ups, I never heard from him again. I also messaged your CEO about the lack of customer satisfaction...(not) surprisingly, I never received a reply.
It's hard not to believe that a culture of "profits above customers" permeates your organization...because all we have to go on is what we see. And what we see from our spot in the bleachers isn't pretty.I also brought my list of longstanding issues to DevLearn, and I have to say they did get back to me, but it was mostly more of the same "we're looking into it" without real resolutions. I appreciated at least the communication, but saw little or no change. I've worked in tech support and customer support, so I know that the staff can get tired of not having an answer too.
I like your idea of contacting the CEO. Maybe we should all be doing that. One customer is a complainer - a dozen or more customers with the same complaint are much harder to ignore.
Hi Everyone - Here's a sneak peek into the vision we have for how Review 360 will evolve in 2021 based on community feedback. This is an early outline of proposed features that will be reassessed throughout our planning and development phases.
Sharing & Collaboration
- Share item/folder with your team
- Admin view of content
- Team permissions for project updates
Organization & Content Management
- Folder hierarchy and structure improvements
- Bulk item actions
- Export/Publish to specific folders
- Version Management
- Manually uploading SL360 courses
- Export as SCORM package
We're sharing this high-level update with you all to reinforce our commitment to improving Review 360. Much of the details around these features have yet to be fleshed out, but with your feedback and posts, we hope to continue working through this to get it right!
Thanks for the update, I'm looking forward to seeing these changes.
We would love these features. Do you have a timeline when these will be implemented?
Hi there, King Jhan!
We haven't set a date for the proposed additions that Bret outlined, but we're laying the groundwork to get there.
Note: The details around these features have yet to be fleshed out, but with your feedback, we hope to continue working through this to get it right for you!
We'll stay in touch in this discussion and keep adding features to our public roadmap throughout 2021:
Hi everyone,
The nature of this feature set has a very broad scope and involves a number of complex factors as you’ll see outlined in Bret’s earlier message. This makes it difficult to predict the amount of time it will take to complete until we are closer to a release date. What I can assure you is that the enhancements for Review 360 are already underway and work is continuously being put in towards developing this feature set currently.These feature enhancements will revolve around more functionality for Review 360 team folders where users will be able to share Review items with other members of the team for example. Other features we’re targeting will be for more notification preferences and security.
I understand that not knowing when this feature will come out is frustrating, and I’m here to assure you we’re listening to your concerns and working on those enhancements.
Michael Marcos
Customer Support Product LiaisonI would like everyone to take note of the date of the posts on this thread that I started FOUR YEARS AGO, and despite promises of addressing this issue (including a cheery commitment early last year), NOTHING has been done.
I once again have to express my extreme frustration and dissatisfaction with Articulate's lack of response to much-needed & requested improvements...especially since our annual renewal is fast approaching, and I will be forced to pay many thousands of dollars so my designers can continue to use a product that continues to have the same shortcomings, and offers minimal improvement year over year. Shameful.I for one have stopped holding my breath when it comes to waiting for features from Articulate. Unfortunately, I have had to lower my standards even when it comes to dealing with bugs.
Sometimes I feel badly for the front line staff - they are watching the user base become more and more apathetic, and they can't do anything except reply with a chirpy "thanks for your feedback."
That is assuming that it's the development team that are digging in their heels and refusing to do the work. I don't really know.
All the points above are not only valid, but actually critical for businesses with multiple developers and clients.
This is really bringing into question the suitability of Storyline as our preferred tool.
I echo Dave's original feedback (noting that folders are now available) and Beth's suggestion of a team review page. A use case just from today, my colleague and I have made edits to the same source file. If we want stakeholders to view the updates, we have to send a new link as one version is in my Review space, the other in hers. I don't think it's reasonable that I expect my stakeholders to keep track of multiple links if updates are published by a different team member.
As per Dave's suggestions, not being able to tag team members until they've made a comment is frustrating so the ability to choose team members who would have access would be great.
I agree with all these requirements - it's not reasonable to ask reviewers to keep track of a dozen (or more) links. Also Shannon's suggestions about including slide number (at a minimum) in the email notification, and making the review thumbnail link to the slide.
I'm getting a sense of apathy from users and staff in these discussions, and I feel it myself. What's the point in asking for something that is not going to happen.
