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MaartenRoelofs's avatar
MaartenRoelofs
Community Member
2 years ago

Translation file not working

Hello,

I am using storyline 3 and i have received docx documents with translated text that i want to import. I have tried to save the document as a .doc, but it keeps giving a fault when i import the file.

Anyone a solution ? The original course was made in storyline360, by another company, but i can open it and it functions ok in storyline 3.

Only the translation files are giving a problem.

Cheers,

  • It sounds like they may have use the "Enhanced Translation" feature -

    https://articulate.com/support/article/Compatibility-Between-Storyline-360-and-Storyline-3-Project-Files

    Enhanced Word translation is exclusive to Storyline 360. However, it doesn't affect compatibility. Storyline 3 users can open Storyline 360 files where the author used the new Word translation workflow.

    There's one exception. Since Storyline 360 now uses DOCX translation files and Storyline 3 uses legacy DOC files, you can't export DOCX files from Storyline 360 and import them into Storyline 3.

  • what happens, if you import the docx to doc converted translation file?

    if it's only a problem of SL 360/SL 3 import compatibility, you could use a 30 day trial version to import the docx and save the .story file

    VERY IMPORTANT: Never change* the .story file AFTER exporting the translation file

    * small changes are ok - but i would archive exactly the version at the time of the export