Forum Discussion
Trigger Jumps to Wrong Cue
Hey all,
I am making an interactive video slide. I have defined sections of the video using numerous cue points on the timeline. An overlaid set of menu items uses the cues to jump to different se...
I'm having this same problem. No matter how I set things up, it jumps to the Cue previous to the one I'm requesting it to. I'm trying to jump students backwards in a video to review. Any help is appreciated!
Hi, Stephanie!
Are you willing to share your file with us for further testing? You can upload it here or privately in a support case, and we'll delete it from our systems once troubleshooting is complete.
Hello,
Thank you so much for replying! Yes, I would be so happy for you to look at this and see if there is a way for me to send students back to previous Cue Points if they miss a question. I have put all the Cue Points at the front of the video so that you don't have to watch a 10 minute video every time.
Please let me know if you have any suggestions. I set it up based on this training: https://training.articulate.com/webinars/create-interactive-video-quizzes-with-storyline-360 but there is no where that I can find how to send students back to earlier points in the video.
This first point is just a simple question which should allow them to move forward after they get it right. Cue point 2 attempts to jump them to Cue Point 3 to review the video if they get the question wrong. Instead of sending them to cue point 3, it sends the students to Cue Point 1, which is the simple question.
Thank you so much for reviewing this,
Stephanie Gurule
Instructional Media Specialist
College of Nursing
University of New MexicoHi Stephanie!
Thank you for these details! I've started a support case for you so you should've received an email with an upload link where you can attach your .story file. After you attach your .story file, our Support Engineers will test your project file and share troubleshooting steps.
