When I copy paste slides from one storyline to another, all the pictures are missing. Though the image is missing, I can see the rectangle frame for each pic. I tried both source formatting and destination formatting option.
Should I manually replace and time every image now? Or is there an easy work around?
Thanks a lot for helping me out!
Hi Laurel! You don't have to import the entire file :) I recorded a quick video here to assist you in selecting the single slide that you may want.
I'm suffering this problem. Importing the whole slide does work but is a horrible workaround. Please fix this fundamental error. Copy/Paste is a staple requirement for anything on a computer!
I am disappointed. I was recently hired by a large multi-national firm to do instructional design for service training. There are three of us working on the same course. Recently, we tried to consolidate training courses, and half of the graphics disappeared. I know that it is NOT a matter of file corruption. It could be a matter of the way the files are addressed, absolutely or relatively. Since I am relatively new at using Storyline, the has become a vexing problem, and it seems to be one that has been around long enough to have been addressed - this is one of about a dozen different threads on this issue that goes back more than four years. I used Captivate for years and never had this happen. I am usually quick on the uptake when it comes to solving problems within applications, this one leaves with no leads - and the threads are not providing any kind of resolution. My fellow ID is under the gun to have a Publish-ready course by the middle of next week, and we are bogged in the mire of missing graphics. Between our distributed IDs, there are 12 of us using Storyline and we need to be able to shuffle files to one another, cut and paste scenes, and share graphics without having to jump through hoops.
I plan to become a power user of Storyline, just as I am in Captivate, but I am really having trouble getting past this one. We need help
Thumbs work - images are lost. With the number of files that I have seen sent, shared, and examined, I would have expected some resolution by now.
Sonny Boyd
Sonny, just curious, what process did you use to consolidate your three training courses?
Hi Brian. We tried several techniques. First, she copied all three versions of the course onto one computer and tested each one to make sure it worked properly - everything worked as it should. After trying drag-and-drop, which did not work, We tried cut-and-paste by scene, by slide and by graphic - I think that was the problem.
I read the two replies and we are going to try that - it looks like the answer. We had not tried it because we asked our "power user" in the Philippines to import a course for us, and it came back to us with no graphics at all, so we thought that was a problem in itself. I think he did not understand what we really wanted or how he should have done it. I just tried importing on another couple of courses and everything seems to be working so far.
Jenny has all of our current courses downloaded and ready to go. She is going to try importing the scenes and slides that we need in our master course to put this thing together. I will let you know how it works.
Thank you for the quick response and, I hope, accurate information.
Sonny Boyd
Is it possible that the image is hidden behind some other items on the slide, i.e., it just needs to be re-ordered back to the front?
Hi Jamie,
The issue you're seeing with the image missing is often one we've seen related to file corruption, and that's why we're not often recommending the copy/paste option between files and instead using the import method as you can choose single slide or multiple slides. The copy paste within the same file (so from one slide to another or creating a duplicate on that slide) should work, which is why you're still seeing the options available to you.
Thanks for the reply, I can see what you mean with regards to the copy and paste functions not being greyed out.
The large image not showing due to file corruption however, I don't get. This happens with all images and I don't think every single image I've worked with has been corrupt, unless it is Storyline that is doing the corrupting?
It is able to bring across the thumbnail so I don't understand in what way the file could be corrupt?
I'm just trying to understand why If it can locate the thumbnail, why can it not locate the original image it created the thumb from?
As you appear to have discovered, cut and paste does not work well for this. However, if you import slides from one presentation to another, SL seems able to do that without a hitch.
And personally, I find it a MUCH faster process than cut and paste.
Walt HamiltonHowever, if you import slides from one presentation to another, SL seems able to do that without a hitch.
Great add Walt. This is exactly what I was going to suggest, in the event it turned out cut and paste was indeed used.
Thanks for the details Sonny - just wanted to let you know that replying to the forums via e-mail attaches your signature. You are welcome to pop in and edit if needed.
Hi Lauren,
So far it has been every new file I create since yesterday. And it has been happening with any photo I copy from one Storyline file into another storyline file. It wasn't an issue a few days ago. I was hoping it was a version issue, but my software is up to date.
Thanks,
Larissa
Nopps.. Its not seen in preview / publish.
But in editting mode, I can see it's rectangular frame.
Do any of the other storyline users face a similar problem?
