When I copy paste slides from one storyline to another, all the pictures are missing. Though the image is missing, I can see the rectangle frame for each pic. I tried both source formatting and destination formatting option. Should I manually replace and time every image now? Or is there an easy work around? Thanks a lot for helping me out!

Hi Laurel! You don't have to import the entire file :) I recorded a quick video here to assist you in selecting the single slide that you may want.

I'm suffering this problem. Importing the whole slide does work but is a horrible workaround. Please fix this fundamental error. Copy/Paste is a staple requirement for anything on a computer!

I am disappointed. I was recently hired by a large multi-national firm to do instructional design for service training. There are three of us working on the same course. Recently, we tried to consolidate training courses, and half of the graphics disappeared. I know that it is NOT a matter of file corruption. It could be a matter of the way the files are addressed, absolutely or relatively. Since I am relatively new at using Storyline, the has become a vexing problem, and it seems to be one that has been around long enough to have been addressed - this is one of about a dozen different threads on this issue that goes back more than four years. I used Captivate for years and never had this happen. I am usually quick on the uptake when it comes to solving problems within applications, this one leaves with no leads - and the threads are not providing any kind of resolution. My fellow ID is under the gun to have a Publish-ready course by the middle of next week, and we are bogged in the mire of missing graphics. Between our distributed IDs, there are 12 of us using Storyline and we need to be able to shuffle files to one another, cut and paste scenes, and share graphics without having to jump through hoops. I plan to become a power user of Storyline, just as I am in Captivate, but I am really having trouble getting past this one. We need help Thumbs work - images are lost. With the number of files that I have seen sent, shared, and examined, I would have expected some resolution by now. Sonny Boyd

Is it possible that the image is hidden behind some other items on the slide, i.e., it just needs to be re-ordered back to the front?

Hi Jamie, The issue you're seeing with the image missing is often one we've seen related to file corruption, and that's why we're not often recommending the copy/paste option between files and instead using the import method as you can choose single slide or multiple slides. The copy paste within the same file (so from one slide to another or creating a duplicate on that slide) should work, which is why you're still seeing the options available to you.

Trouble when copy pasting slides from one story to another...

55 Replies

BrianAllen
Community Member
13 years ago
Is it possible that the image is hidden behind some other items on the slide, i.e., it just needs to be re-ordered back to the front?
PoornimaRamacha
Community Member
13 years ago

Nopps.. Its not seen in preview / publish.

But in editting mode, I can see it's rectangular frame.
PoornimaRamacha
Community Member
13 years ago
Do any of the other storyline users face a similar problem?
DanielDavid
Community Member
13 years ago

Hi Poornima,

I had the same problems. The quickest way to solve this without deleting and re-inserting all your characters is if you highlight the character through timeline and through design you re-select the character you used before. This way you don't have to re-position, re-size and re-time the characters.

Hope this helps.
EmilyD
Community Member
13 years ago

Hi Poornima, I am experiencing the exact same problem, did you ever find a soliution?

Thanks!
PeterAnderson
Former Staff
13 years ago

Hi Emily,

If you'd like, we'd be happy to take a closer look at what's going on. Please submit a case, including your .story file, using the link below so our support team can assist you further:

http://www.articulate.com/support/contact/submit.php

Thanks!
MelanieGregory1
Community Member
13 years ago
Has this issue every been resolved? I'm having the same problem.
HarriS
Community Member
13 years ago

Hi Guys,

We've had quite a few issues with copying and pasting from one SL file into another (missing images/triggers disappearing etc) the best way around this that we've found so far is to use the 'import' feature instead of copy and paste. This appears to be far more stable.

Hope this helps.

Harri
ChristineHendri
Former Staff
13 years ago

Hi Melanie,

Harri is so right on this! (Thanks, Harri!)

If you haven't already tried it, please make sure you're importing slides into new projects, rather than copying and pasting the content.

Here's how:

Importing from Another Storyline Project

Thanks!
timdeegan1
Community Member
12 years ago
Thanks Harri, not quite as handy as copy and pasting elements from one project slide to another (which I can do from Powerpoint to SL well enough) but a nice workaround. Perhaps a suggestion future version fix?