Forum Discussion
Unable to publish in Storyline 360
I am unable to publish my updated Storyline 360. I tried last evening several times and again this morning without success. I keep receiving an error message each time. I have also noticed that Storyline is not visible when I click on the application on my desktop.
I'm having the same issue. Just submitted a help ticket. Looks like it's an Articulate issue, which is good to know. I even uninstalled and reinstalled all applications.
Hi DonielleB,
Thanks for mentioning you opened a support case! You're in wonderful hands with my colleague Mark.
We'll continue the conversation over in your case.
Have a great start to 2025!
Hi AmyMaguire-7d27! Sorry for the trouble! Are you publishing to Review 360, LMS, or Web? As an initial troubleshooting step, I'd recommend:
- Logging out of the Articulate 360 desktop app.
- Closing the desktop app.
- Open the desktop app and log back in.
After, please open Storyline 360 to see if you can publish again!
Hi Lauren,
Thank you. I have tried what you suggested without success. I am trying to publish to Review 360.
Amy
Hi AmyMaguire-7d27,
I see that you've opened a support case and that you're working with my colleague Mohan. You're in excellent hands!
We'll continue the conversation over in your case.
Have a great start to 2025!
