Forum Discussion
MadhuraSohani-e
4 months agoCommunity Member
Unable to save storyline file: Error reads - " The project file could not be saved. Cannot access a closed stream"
Pretty much what the title says. I tried importing the project but this project is not saved anywhere yet, so importing did not work as it is requesting access to the saved file.
StevenBenassi
4 months agoStaff
Hi Maddy!
Sorry to hear you're having trouble saving your .story file!
The error message 'cannot access a closed stream' may indicate some form of file corruption. If you've confirmed that you are working locally, can you try doing a 'Save As' of the file and then save a new version of your project to either 'My Documents' or your 'Desktop'?
If you're still having issues after those steps, please connect with our team through a support case. They'd be happy to continue troubleshooting with you!