Forum Discussion
HarriC
5 years agoCommunity Member
Video audio sync issue (rise 360)
Hi Guys
I have a course with a number of videos in it and I've noticed that the audio is out of sync with the video. I've checked the original files and they are all fine so I'm assuming something...
HarriC
5 years agoCommunity Member
Hi Helen
The answer tech told me was that the audio hadn't been recorded properly in the video (although there would be no way of you knowing that)
I literally took the problem MP4 files, put them into Handbrake (open source video converter) and re-produced them as a different MP4 file and the issue was resolved.
Hope this helps
PS I was using Chrome and had a number of videos that worked as expected then some that didn't