Hi team
I have imported some videos from Camtasia into Storyline and they are blurred when published and in review. I am not sure how to fix that - I have changed the screen size to 1920x1080 but it is not helping… any ideas?
Thanks a lot in advance!
Michelle
Hi Michelle,
Thanks for reaching out and I'm sorry to hear that you're running into this issue!
First, I'd like to make sure I understand what you've tried so far. When you state that you changed the screen size, are you referring to the slide size or the size of the video?
When the slide size is smaller than the size of the video, the video is resized down to fit the entire slide. When resized, some information can get lost, making it appear blurry. I found a similar case that was fixed by matching the size of the video and the Story Size of your course.
If you're comfortable sharing your file with us, I'd be happy to take a closer look! You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete.
Hello Kelly,
Found this thread and Iam having the exact same issue. Could you please help. Attaching the story file here. The published review link that shows the blurred videos: Warfarin (Coumadin) Management Workflow | Review 360 (articulate.com)
you have the typical video problem
In this combination, the video is resized to a maximum of 720x540px - in your case 656x368px
result: very low video quality
fix: set Compressiom to 'None'
but - next bug: this is sometimes (??) not possible
to fix this problem
before fix:
after fix:
bug 3 (not fixable ???) - the poster frame for the video remains blurry, only visible if you have no autostart for the video
@articulate: these are all wellnone bugs for years - please fix this !!!!!
hum, your video original size at 100% in the .story is 1617*910, it's not a video standard format, try with a video with original size at 1920*1080...
Thank you all for your help! It worked and my issue was resolved for now :)
