ErikaKlein
2 years agoCommunity Member
Videos uploading without video
When I download recording from Webex, they play for me, but the audio never loads in Replay. I've been using handbrake to save re-encode the videos and it has worked until recently; now the videos from handbrake open normally for me, but when they're pulled into Replay, they only have audio.
I have been just putting the original video (no audio) in A and the handbrake version (no video) in B to edit both together, but I'd prefer to not have to go through so much trouble.
Any suggestions of why both Audio and Video are not pulling into Replay correctly from handbrake-encoded videos (Mp4 or M4V)?
Thank you!