Forum Discussion
You are offline. Trying to reconnect... message when viewing course on LMS
- 2 years ago
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 76, we’ve included important fixes and new features!
One enhancement we’ve included:
The lost connectivity alert is now optional. Turn it on in the player properties.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Echoing Ali Preissinger's comments, multiple courses, browsers, devices, and users report the same problem: getting an offline message while not offline. They cannot complete training, but have clear access to and use of the internet with other apps, but their training stops working. It is happening with courses that have been previously tested and proven to work.