Forum Discussion
You are offline. Trying to reconnect... message when viewing course on LMS
Hi there. We are encountering circumstances where folks are viewing SL courses on our LMS and get this message. If they close out of the course and relaunch it doesn't seem to be tracking their pr...
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 76, we’ve included important fixes and new features!
One enhancement we’ve included:
The lost connectivity alert is now optional. Turn it on in the player properties.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
There have been a number of comments in this thread about pre-loading. We were able to get courses to work in our problem instance by adding <script src="html5/data/js/xxxxxxxx.js"></script> tags into story.html for each of the .js files in the course. We put them immediately following the <script> tag for bootstrapper.min.js. This can be somewhat painful because some courses have a lot of .js files in html/data/js, but the alternative (courses that don't work) is also rather painful.
Hello James,
I find it ridiculous we have to put our own code in published files to fix a known issue Articulate refuses to fix, but thank you for sharing. Are you using SumTotal LMS or a different LMS? Articulate thinks the issue is with SumTotal but I am wondering if that is the only LMS this is happening on.
We were able to get courses to work in our problem instance by adding <script src="html5/data/js/xxxxxxxx.js"></script> tags into story.html for each of the .js files in the course
with this important information, the developer of articulate should find the error quickly
