Firefox 8.0

Nov 18, 2011

Hi All,

First post here. Yay!

I have been having issues with course completion in Firefox 8.0 on our LMS (Cornerstone). Works fine in IE. I am wondering if anybody runs into similar issues with firefox 8 and how should I resolve it. Any commenets appreciated.  

5 Replies
Peter Anderson

Welcome to Heroes, Genie!

This sounds like it's probably an issue with your LMS, Cornerstone. To verify, would you mind  testing it out in the SCORM Test Track and verify that it works as expected there? If it does, then it's an issue with Cornerstone, and you should approach your LMS reps about the issue. You can find the link to that (#3) and other useful Articulate/LMS pointers here:

http://www.articulate.com/blog/9-ways-to-troubleshoot-articulate-lms-issues/

And just as a general rule, anytime a new version of a browser is released, it's a good idea to check with your LMS to ensure compatibility. Let me know what you discover, and good luck!

Genie Wu
Peter Anderson

Hi Genie,

If you'd like to upload your zipped files and submit a case, we'd be happy to take a closer look and help find a solution. Please create an Articulate Presenter Package and upload your files here:

http://upload.articulate.com/

Be sure to include all pertinent details and url for this thread in your description of the case. Thanks, and one of our fantastic support engineers will contact you shortly.

David Celaya

If you are still having issues with this, (or if anyone else is desperately searching for an answer like i was, lol) here is my reply to another post

"For reference, it turned out to be an issue with the action set for the "finish" button at the end of the quiz. Our courses were only marking complete with IE. Now they work with everything. Check my other post if you want details."

This discussion is closed. You can start a new discussion or contact Articulate Support.