Missing the "Other" option from Player menu Jan 03, 2014 By Heather Lader Hi - I'm trying to change the browser settings and player size in Presenter '13. I attempted to follow the step-by-step outlined here: http://community.articulate.com/tutorials/products/changing-the-browser-settings-and-player-size-in-articulate-presenter.aspx, but I don't have an Other option after I select Player. What am I missing? Thanks in advance for any insight.
Nancy Woinoski Hero over 10 years ago01/03/14 at 3:00 pm (UTC) This is so weird the Options icon (looks like a cog in a wheel) should be directly under the Text Labels option. Some one else was saying they could not find this in Storyline either. Have you filed a Support case? http://www.articulate.com/support/contact/
Nancy Woinoski Hero over 10 years ago01/03/14 at 3:02 pm (UTC) Hi Heather - take a look at this thread. Apparently it has something to do with your screen's DPI settings. http://community.articulate.com/forums/t/41989.aspx
Heather Lader Author over 10 years ago01/05/14 at 10:03 am (UTC) Thanks so much, Nancy! Resetting the DPI settings worked for me.
Christine Hendrickson Staff over 10 years ago01/06/14 at 8:15 am (UTC) Awesome - so glad Nancy was able to help you out here, Heather. Hope you both have a great day!
4 Replies
This is so weird the Options icon (looks like a cog in a wheel) should be directly under the Text Labels option.
Some one else was saying they could not find this in Storyline either. Have you filed a Support case?
http://www.articulate.com/support/contact/
Hi Heather - take a look at this thread. Apparently it has something to do with your screen's DPI settings.
http://community.articulate.com/forums/t/41989.aspx
Thanks so much, Nancy! Resetting the DPI settings worked for me.
Awesome - so glad Nancy was able to help you out here, Heather.
Hope you both have a great day!
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