Peek cannot access the directory 'Peek'

Do you have administrator access on the machine in question? 

No I don't.

You may need to have your permissions elevated, at least for this application, as it appears you don't have permission to read and/or write to the directory.

One thing that may be worth trying is seeing if you can run the application "as administrator".

Search for "peek.exe". Right click on the application in your search results and choose "Run as administrator".

If this allows the program to run then you're good, otherwise you'll have to contact your support team and have your permissions elevated.

Thanks Brian. It just asks me for the admin password when I do that (which I don't have). I've reached out to my help desk for assistance. 

Do you know if Peek can run without admin rights? Seems strange if that is a requirement...

Thanks again!

I do not know if this is a requirement, but it sounds like it may be in your situation at least.

I have a couple of Adobe CC apps that I run into problems with if, unless I run them with admin rights, so probably not as strange as it may seem.

Hi Chad,

You only need admin rights to install the software, but not to use it. 

It does seem that your IT team has locked down writing to particular folders or directories though - so I'd follow Brian's suggestion to reach out to them directly and see if they can change the permissions for that Peek directory.

Please feel free to keep us posted here if something else doesn't seem right! 

Thanks Ashley, I appreciate the response!

I am waiting to hear back from my help desk.

Sounds great Chad. Thanks for reaching out to our support team as well :) Feel free to keep the conversation going there when you hear back from your help desk.

I am able to use Peek again! My help desk just had to change the security permissions for the ...\Articulate\360\Peek folder. He changed it to allow me "Full Control" for the folder.

Thank you.

Awesome! Glad to hear your help desk got you up and going again, and thank you for sharing the solution here for others.

Thanks Chad for the update and I'm happy to hear it's working out for you!