I am publishing my file to 360 review and users are getting stuck between the notes and menu tab when the toggle between the two tabs. What is causing this?
Sorry, you've hit this snag with your Review 360 course! I'm happy to help troubleshoot this issue and would like to see the course in action and test the Storyline project.
Can you share the Review 360 link and your Storyline file with us so we can look at what you have set up? You may also share them privately by sending them along in a support case. We'll delete our copy of the Storyline course when we're done testing; thank you!
Thank you, Sandy! We've received your case and your Storyline file. Rest assured that we won't share the file and will delete it from our systems when we're done troubleshooting the issue.
You're in excellent hands working one-on-one with our Customer Support Engineers, and you should hear from them shortly!
3 Replies
Hello Sandy!
Sorry, you've hit this snag with your Review 360 course! I'm happy to help troubleshoot this issue and would like to see the course in action and test the Storyline project.
Can you share the Review 360 link and your Storyline file with us so we can look at what you have set up? You may also share them privately by sending them along in a support case. We'll delete our copy of the Storyline course when we're done testing; thank you!
Hi Eric, I will add my file to a support case.
Thanks
Sandy
Thank you, Sandy! We've received your case and your Storyline file. Rest assured that we won't share the file and will delete it from our systems when we're done troubleshooting the issue.
You're in excellent hands working one-on-one with our Customer Support Engineers, and you should hear from them shortly!