Articulate review not opening Dec 04, 2023 By Lekhoni Banerjee I am unable to open Articulate review. The browser does open up the page however neither the thumbnails appear nor does the course open up from the View in Review 360 link
Andrew England 5 months ago12/04/23 at 12:36 pm (UTC) A number of my team reporting same issue today.
Janna Kal 5 months ago12/04/23 at 1:09 pm (UTC) Clearing cookies and cache resolved the issue for me!
Lauren Connelly Staff 5 months ago12/04/23 at 1:48 pm (UTC) Hi all! We performed scheduled maintenance on Review 360, impacting the ability to access Review 360 and make comments. As of now, Review 360 is back up and running! Please let me know if you're still having issues accessing Review 360.
Hermann Plasa 3 months ago01/17/24 at 6:59 am (UTC) Now I am joining too. Since yesterday I only see the loading dots. Despite clearing cache, despite deleting cookies. On every browser.
Jose Tansengco Staff Hermann Plasa 3 months ago01/18/24 at 9:25 pm (UTC) Hi Hermann, Sorry to hear that you ran into this snag. We're not seeing any ongoing outages for Review 360, and I can confirm that I am also able to access the dashboard as well. As a troubleshooting step, try clearing your browser's cache to see if this helps fix the issue. If the issue persists, ask your IT team to make sure all endpoints listed in this article are accessible within your organization. If clearing your cache and adding the endpoints doesn't fix the behavior, please open a case with our support team here for additional assistance.
7 Replies
Same all I'm getting is the three dots
A number of my team reporting same issue today.
Same Problem at 10.00 A.M. today
Clearing cookies and cache resolved the issue for me!
Hi all!
We performed scheduled maintenance on Review 360, impacting the ability to access Review 360 and make comments. As of now, Review 360 is back up and running!
Please let me know if you're still having issues accessing Review 360.
Now I am joining too. Since yesterday I only see the loading dots. Despite clearing cache, despite deleting cookies. On every browser.
Hi Hermann,
Sorry to hear that you ran into this snag.
We're not seeing any ongoing outages for Review 360, and I can confirm that I am also able to access the dashboard as well. As a troubleshooting step, try clearing your browser's cache to see if this helps fix the issue. If the issue persists, ask your IT team to make sure all endpoints listed in this article are accessible within your organization.
If clearing your cache and adding the endpoints doesn't fix the behavior, please open a case with our support team here for additional assistance.