Articulate Review Won’t Let Me Log In
Apr 20, 2022
I have been trying to log in to Review today and am unable to do so. Oddly, if I have a link to a specific course, I can still access that and so can others, so I know the whole site isn’t down for everyone, it’s just my login. I have cleared my cache and tried to log in through both Chrome and Edge. Chrome version 100.0.4896.88 (Official Build) (64-bit).
See the attached video. Once I enter the username and password it tries to log me in for a while, but eventually gets tired and stops. This happens while I am successfully logged in to the e-Learning Heroes site.
This happened a couple of weeks ago too. It cleared up after a day, and I’m sure it will this time too, but I’m wondering if there is something on my side I can do, or if there is something I’m doing wrong?
2 Replies
Hello Kristin!
I'm happy to help! We did have an outage recently that involved Review 360. Have you successfully logged into Review 360 today?
If not, I'd recommend connecting with our Support Engineers in a support case.
Thank you Lauren. I was able to log in later in the day.